What consumers really feel about corporate apologies. A discourse analysis of reactions to apologies on economic and financial scandals in tweets

doi:10.1285/i22390359v44p143

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About The Author

Gaetano Falco
Unversità degli Studi "A. Moro", bari

Bionote: Gaetano Falco is a Researcher of English Linguistics and Translation at the University of Bari, Italy. His main research interests include Translation Studies, Translation Teaching, Translation of LSPs, Critical Discourse Analysis, Cognitive Linguistics and Corpus Linguistics. In 2014, he published his monograph, Metodi e strumenti per l’analisi linguistica dei testi economici. Dalla SFG al Web 2.0. He has also published journal articles and book chapters on translation teaching, translation of economic discourse in professional and non-professional genres (e.g. academic journals, comic books, movies), and CDA-based studies on corporate discourse. Email: gaetano.falco@uniba.it

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